Wufoo
Customer Satisfaction Survey
This survey is anonymous so please be blunt and to the point...
Background Information
Just starting out or long-term customer?
I've been a customer for...
Less than a month
1-6 months
6-12 months
1-2 years
Over 2 Years
I use your products / services...
Almost every day
Once a week
A few times each month
Once a month
Less than once a month
I've used...
Theme Builder plugin
Community Bubbles plugin
Theme customisation service
Support contracts (Business, Premium, Enterprise)
Hosting (Shared or Dedicated)
Hosting (Remote)
Bespoke plugin development
Consultancy (performance tuning, etc.)
Developer Mentoring service
Select one or more products / services
Tell us about your experience
Was it good or bad?
I'd say I was...
Very Satisfied
Satisfied
Neutral
Unsatisfied
Very Unsatisfied
I was most satisfied by...
Quality
Price
Purchase Experience
Installation or First Use Experience
Usage Experience
Customer Service
Repeat Purchase Experience
Other...
Want to say more?
I was most annoyed by...
Quality
Price
Purchase Experience
Installation or First Use Experience
Usage Experience
Customer Service
Repeat Purchase Experience
Other...
Want to say more?
How do we compare to others?
Are we better or worse?
Compared to other vendors, Adaptavist was...
Much Better
Somewhat Better
About the Same
Somewhat Worse
Much Worse
Don't Know
Would you use our product / service in the future?
Definitely
Probably
Not Sure
Probably Not
Definitely Not
Would you recommend Adaptavist to your friends or colleagues?
Definitely
Probably
Not Sure
Probably Not
Definitely Not
Thank You!
Your feedback is very much appreciated.
Click the button below to submit your feedback and return to our web site...
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